📄 Terms and Conditions

Welcome to BestCare Platform. By accessing and using our services, you agree to the following terms and conditions. Please read them carefully.

1. Use of the Platform

You agree to use the platform only for lawful purposes and in compliance with all applicable regulations. Any unauthorized or fraudulent use is strictly prohibited.

2. User Accounts

To place orders or access vendor features, you must register an account. You are responsible for maintaining the confidentiality of your credentials and all activities that occur under your account.

3. Order Process

All orders placed through the platform are subject to review and approval by our admin team. Product availability and pricing may change without notice.

4. Payments and Invoicing

Payments must be made as per the invoice terms. Delays or failure to pay may result in account suspension or legal action.

5. Vendor Responsibilities

Vendors must ensure that listed products are accurate, available, and comply with applicable pharmaceutical standards and local laws.

6. Liability Limitation

We are not liable for indirect, incidental, or consequential damages resulting from the use of the platform, including product delivery delays or data loss.

7. Termination

We reserve the right to suspend or terminate any account found in violation of these terms, without prior notice.

8. Changes to Terms

We may update these terms at any time. Continued use of the platform after changes constitutes your acceptance of the new terms.

If you have any questions about these terms, please contact us at support@caphi-bestcare.com.

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Support (Sun–Thu)

We’re here for you Sunday to Thursday during business hours.

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7-Day Returns

Return items within 7 working days—no complications.

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Shipping Across KSA

Fast, reliable delivery within Saudi Arabia.

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Free Delivery for Subscribers

Enjoy smooth delivery with no extra fees.